Choosing the right reversing camera
Reversing camera not working: It is important that you buy your reversing camera from a German dealer as it can cost between 50 and 300 euros while your vehicle costs over 15.000 euros. In the event of an electronic failure resulting in a vehicle fire, no car insurance will take responsibility. However, if you buy the camera in Germany, the seller's product liability insurance will cover the damage. Now let's move on to the installation and possible problems:
Reversing camera not working: testing
Before installation, it is important to test your rear view camera. We explain how to do this below. You can temporarily connect your rear view camera using the included cigarette lighter adapter or directly to the battery before beginning the installation. This way you avoid duplicating work and can determine in good time whether the device works or whether you need to clarify the problem with the seller.
Installation and test of the rear view camera
Some reversing cameras are very easy to install as they just need to be connected to the reversing light power line. This automatically activates the rear view camera when reversing or parking. If you want to turn on/off the camera manually, you can use the cigarette lighter adapter to install.
What if the camera doesn't work after installation?
It is important to test the system immediately so that you have enough time to exercise your right of withdrawal or exchange the device. If you need help, Contact us and send us clear pictures of the camera connection, the monitor connection and the monitor when it is on. We will check the pictures and help you. Please note that we only support products purchased from sellers based in Germany.
Because in this way we can make sure that we can fix the problem with the device and also have the opportunity to contact the seller if necessary.
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